Contacting Factory Direct Pipeline Products

All orders placed via our online ordering system can be tracked/monitored and managed by logging into the members area with the user name and password that you created during your order. It is always best to contact us via this section if you have questions about an existing order that was placed online.

For all other inquiries about our products, please contact us per the following information:

Factory Direct Pipeline Products, Inc.

P.O. Box 182

Columbia, NJ 07832

Phone: 908.496.9020

Fax: 908.496.8080

email: info@innovativepumps.com

Hours of Operation

Monday through Friday, 8:30 am to 5:00 pm Eastern Standard Time. There is a limited amount of after hours and weekend email support available, please use the general email address info@innovativepumps.com for inquiries that you have.

Secure Shopping

You can shop at http://www.innovativepumps.com online with confidence. We have partnered with AuthorizeNet, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The AuthorizeNet Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
Industry leading encryption hardware and software methods and security protocols to protect customer information.
Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize Net Privacy Policy.

If you prefer, we can process your transaction by phone, fax or mail. Contact us during our business hours [8:30am to 5pm EST], by phone, fax or email. You can use the shopping cart to assemble a list of items to email or fax to our office for manual processing if desired..

Factory Direct Pipeline Products, Inc. is registered with the AuthorizeNet Verified Merchant Seal program.

Other Websites

We offer the Internets largest catalog of Industrial Filtration Products online at http://www.fdpp.com where you can review specifications and pricing 24/7/365. Our General Industrial Products website is located at http://www.fluidproducts.com and this is an informational website focusing on industrial spray nozzles, air knife drying systems and sealless positive displacement pumps.

FACTORY DIRECT PIPELINE PRODUCTS, INC. Your Single Source for Industrial Filtration and Valve Products Copyright 2001-2008	phone:	908.362.9981	Accept Credit Cards Online
	fax:	908.362.5631
	email:	fdpp@fdpp.com